The requirements for loan approval will vary depending on whether you apply for a Cash Advance or a Personal Loan. See Cash Advance or Personal Loan FAQ.

Generally, approval can be made within 2 hours of receiving your application. (In some cases, the requirement for documentation or information may result in longer periods.)

An SRG Finance representative will contact you to inform you if your application was successful.

The relevant documents are drawn up and finalised either electronically or by Fax to 1300 318 388. (Simply complete the documents as directed. If you have any problems or need help completing your loan documents, call us on 1300 774 562 for assistance.)

Once the relevant paperwork has been completed, the funds will be deposited into your bank account electronically. Availability of funds varies, depending on your banks processing times. You’ll be able to withdraw your funds at the latest, the next business day. (Excludes weekends and Public holidays).

Sorry, no. SRG Finance does not handle cash transactions. All funds lent are done via electronic funds transfer into your nominated bank account.

All loan repayments are made via direct debit from your nominated bank account on a regular schedule.

Yes! You can make extra repayments with prior arrangements. (Call us to find out how.)

No. SRG Finance doesn’t handle any cash transactions. We can only accept payment in the form of a direct debit from your nominated bank account.

Contact us ASAP. Let us know that the payment cannot be made. We’ll organise an option for you so that alternative payment arrangements can be made.

SRG Finance provides you with a regular account statement on a 3 monthly basis. We’ll provide you with a letter confirming the payout of your loan.

Should you wish to offer feedback or make a complaint about something we have done or not done please click here for more information.

A Cash Advance does not require a credit check or other types of documentation. This sort of loan is usually repaid in 1 – 2 months (up to 62 days). A personal loan must have a Credit Check, includes bankruptcy status qualifications, and is repaid over a longer period.

SRG Finance personal loans are up to $3,000*. Please note that the amount you can borrow is assessed in terms of your income. Repayments are calculated to avoid financial hardship to borrowers.

Repayment terms for personal loans are from 3 months – 7 months. The term is calculated based on the amount borrowed. Call us on 1300 774 562 for more information.

Usually within 2 hours from the receipt of your information and bank statements. Mostly it is quicker than this but sometimes it may take a little longer if it’s necessary to obtain additional documentation.

SRG Finance supports Responsible Lending Practices. To accurately assess your application we need the information on your bank statement to ensure that you can repay the loan without financial hardship.

We are unable to process applications unless you can supply your 3 months of bank statements electronically through our Decision Logic Verification System. You will need access to Internet Banking to complete this process. Contact you bank and request to be signed up to Internet Banking.

Easy! We also accept ATM Cards, Utility Bills, Pension Cards, Credit Cards and Club Cards as forms of ID. If unsure what you can use for your ID, call us on 1300 774 562.

SRG Finance can arrange a loan for you if you are on a pension. We offer one loan type of $500 to be repaid over 3 months.

No, sorry, we can’t. We can only consider pensioner applications, not benefit recipients.

• You must be at least 18 years old
• Citizenship or Australian residency: You must be an Australian citizen or permanent resident
• You’re required to provide 100 points of identification
• You must document a minimum period of residency of 3 months at your current address
• You must show regular employment for a minimum of 3 months or be on a Government Pension
• Your wages/salary must be paid directly into your bank account by your employer.
• You must supply proof of income in the form of bank statements for 3 months

The amount you can borrow depends on your income. The information you provide is used to assess your ability to repay the Cash Advance. Until this information is supplied to SRG Finance, we can’t assess how much you can borrow.

In most cases it takes less than 2 hours for approval. Loan approval is dependent on the documentation you provide. Sometimes further information is required, or we may need to confirm details with your employer.

Yes. Inform your payroll officer and tell them that we will be contacting them. Please also inform them that we will require confirmation of your employment, your address and bank details.

No. Unfortunately to qualify for a cash advance you must be employed a minimum of 3 months in your current job. We no longer offer Cash Advances to Centerlink recipients.

Yes. We don’t allow rollovers for cash advances.

It’s worth noting that secured loans are rarely, if ever, available for low value items, or small loan amounts. For a bank or lender to be willing to provide a secured loan, the asset being secured against needs to be worth enough to justify not only the cost of the loan, but also the costs of repossessing and selling an item, if necessary.

Another common condition before approving a secured loan is, in the case of cars or other equipment that depreciates in value, the vehicle itself should be less than a certain age, or worth more than a certain value (it will vary, depending on circumstance). This is particularly noteworthy when it comes to second hand car sales, and some institutions or lenders are far more lenient on the “age and value” rule than others.

One final condition that will apply to all secured loans is that the asset being secured against needs to be unencumbered. That means it can’t already be an asset being secured against for another loan. You wouldn’t be able to buy a car, using it as the asset for one secure loan, and then put the car up as the asset for a loan you’re looking to take for a holiday, for example. The first loan needs to be paid to completion first.

Because of these conditions and the additional work involved, it generally takes a little longer to approve a secured loan than an unsecured one or cash advance. Generally speaking, a secured loan with SRG Finance should be approved within 48 hours of receiving a completed application.

The most significant benefit of a secured loan is that it is cheaper. Having access to the asset in the event of a default greatly reduces the risk profile for the loan from the point of view of the lender, and as a result the interest rates that will be applied to the loan can be less.

Another benefit of reducing the risk profile in this way is that you’ll be able to apply for more credit. Unsecured loans, particularly when they are for large amounts, can be more difficult to get approval for, regardless of your income. However, a secured loan for a large amount will have a larger asset secured against it, so the lender will be less concerned by the size of the loan (within reason, of course).

Finding a good, reliable, and efficient provider like SRG Finance is the first step. If it’s a secured personal or business loan that you are looking for, SRG Finance is here to assist, and we can leverage the benefits of secured loans, as well as the significant interest that lenders have in providing this kind of financing, to assist you in borrowing larger amounts of money that you might not have otherwise been able to access.